Does my package need to be signed for upon arrival?Updated a month ago

During COVID-19, couriers will do a contactless signature if someone is home to take the delivery. If no one is available at the address provided, they may leave a card notifying the receiver to collect the package from the nearest depot.

For details on how to change your shipping address, click here.

Most accessories orders will require a signature.

All board orders will require a signature on delivery. Please ensure someone is present at the address you provide us with when the parcel is delivered. When a package is attempted to be delivered and unsuccessful, UPS contact the customer first and let them know of a re-delivery date. If they can’t re-deliver the package, they will give the customer the option to leave it at a UPS drop off point, if there is no answer, the package will be returned to the sender.